Post by Dave on Jan 10, 2011 16:34:34 GMT -7
So here's a post to help explain how you're supposed to order things at local game store (for those of you who may be wondering how to do so, or wondering why things haven't gotten here yet).
And yes, there may or may not be a slight rant involved.
Friday nights can be hectic with everyone trying to get in games and socialize, before having to split for other plans or to get to bed at a decent time. However, since you're likely already at the store, Friday nights are a prime ordering night. Nate doesn't order new stock until Monday, so by ordering stuff that you want on Friday, you're guaranteeing that your order is placed on time.
Now, it takes approximately four business days for orders to arrive from most distributors, so if you order on Friday, your stuff should be available on Thursday night or Friday afternoon depending on a few things. Unfortunately, shipping from Games Workshop usually takes 4-5 business days, so it's entirely possible that your GW stuff may not come in until Monday of the following week. Neither of these times are unreasonable, and sometimes you just have to understand that this is how life works. You can't have everything now, and not every store has everything in stock all the time (especially in this financial climate).
Furthermore, when placing orders you also have to keep in mind that there are more issues than just shipping times that will affect how long it takes for something to arrive. Weather delays, stock levels with the distributor, availability from the parent company, and even simple handwriting mistakes or typos can all have a part in how long it takes for you to get your toys.
You have to understand that when you're ordering something through the store, there is a process involved that is more complex than just physically picking something up off of the shelf. You need to be patient going into an ordering situation because you're deciding to wait.
At the end of the day, by ordering through Shieldbreakers, you are supporting your store and thus your fellow gamers. Keeping money flowing through the store means you have tables to play on. I can't stress enough how important it is to buy locally, especially when buying hobby retail items. If you shop on the internet and play at Shieldbreakers, then in a year you will be organizing games on the internet too instead of playing in a convenient location that is air-conditioned because the place closed. If the store refuses to order your items or get them in a reasonable time, then you are justified in buying elsewhere, but I stress the importance of trying to work it out with the store and give them the benefit of the doubt first.
The moral of the story? Stay on top of your orders (make phone calls or even drop by in person to check on the status) and order at the right time to ensure you get what you want in a timely fashion. And maybe if you don't bypass the store, we might be able to continue playing games together next year.
If you're not checking that Nate is adding your order to his list of stuff for the following week, then honestly it's your fault. It's like buying something on the internet, and not clicking the "confirm order" button on the checkout page, and then just walking away from the computer.
And yes, there may or may not be a slight rant involved.
Friday nights can be hectic with everyone trying to get in games and socialize, before having to split for other plans or to get to bed at a decent time. However, since you're likely already at the store, Friday nights are a prime ordering night. Nate doesn't order new stock until Monday, so by ordering stuff that you want on Friday, you're guaranteeing that your order is placed on time.
Now, it takes approximately four business days for orders to arrive from most distributors, so if you order on Friday, your stuff should be available on Thursday night or Friday afternoon depending on a few things. Unfortunately, shipping from Games Workshop usually takes 4-5 business days, so it's entirely possible that your GW stuff may not come in until Monday of the following week. Neither of these times are unreasonable, and sometimes you just have to understand that this is how life works. You can't have everything now, and not every store has everything in stock all the time (especially in this financial climate).
Furthermore, when placing orders you also have to keep in mind that there are more issues than just shipping times that will affect how long it takes for something to arrive. Weather delays, stock levels with the distributor, availability from the parent company, and even simple handwriting mistakes or typos can all have a part in how long it takes for you to get your toys.
You have to understand that when you're ordering something through the store, there is a process involved that is more complex than just physically picking something up off of the shelf. You need to be patient going into an ordering situation because you're deciding to wait.
At the end of the day, by ordering through Shieldbreakers, you are supporting your store and thus your fellow gamers. Keeping money flowing through the store means you have tables to play on. I can't stress enough how important it is to buy locally, especially when buying hobby retail items. If you shop on the internet and play at Shieldbreakers, then in a year you will be organizing games on the internet too instead of playing in a convenient location that is air-conditioned because the place closed. If the store refuses to order your items or get them in a reasonable time, then you are justified in buying elsewhere, but I stress the importance of trying to work it out with the store and give them the benefit of the doubt first.
The moral of the story? Stay on top of your orders (make phone calls or even drop by in person to check on the status) and order at the right time to ensure you get what you want in a timely fashion. And maybe if you don't bypass the store, we might be able to continue playing games together next year.
If you're not checking that Nate is adding your order to his list of stuff for the following week, then honestly it's your fault. It's like buying something on the internet, and not clicking the "confirm order" button on the checkout page, and then just walking away from the computer.